Direct to Mail™

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Submitters are continuously tasked with responding to third-party requests for documentation regarding workers compensation cases and claims. This process is time consuming, costly and inefficient.


Large and small submitter resources are tasked with fulfilling this non-core process which does not work with existing billing workflows. Additionally, the receiving parties often do not have a means to accept the documentation electronically thereby rending the submitter with limited options except to print & mail the documentation.


WorkCompEDI® developed a “non-structured document” fulfillment service which allows a submitter to transmit an image file to WorkCompEDI® for processing (EDI or print & mail). As this market expands, WorkCompEDI® continues to open electronic channels of delivery to its 4,400+ electronic billing routes, and actively seek the ability to connect electronically with law firms, state agencies and law enforcement entities.


  • Submitters send DTM transactions through their approved practice management software
  • If the submitter’s PMS system is unable to send DTM transactions, the submitter can log into iCompEDI and upload the scanned images of the transaction directly to WorkCompEDI®
    • The submitter is prompted to search for an electronic delivery route for the transaction
    • If no EDI connection exists, the submitter is prompted to add a mailing address
      • The address is verified within the WorkCompEDI® processing systems for validity and deliverability via the USPS address databases
  • WorkCompEDI® then transmits the DTM transaction to the receiving party electronically. If the receiving party does not accept DTM electronically, WorkCompEDI® will print & mail the SBR packet (USPS 1st Class), and attach its IntelligentMail™ Tracing & Tracking identifier so the packet can be traced through the USPS system (like certified mail).

Processing DTM transactions have always been a manual and labor intensive process, but WorkCompEDI® found a way to give the submitter market the power to process DTM transactions in a cost effective manner that doesn’t cripple limited resources.